Contact Us

If you have any questions regarding fresh produce purchasing, order inquiries, cold chain delivery, order modifications, after-sales claims, food storage guidance or store policies, please feel free to contact our support team through our official channels. We will respond to your enquiries promptly during business hours and provide professional and efficient customer service.
Official Store Information
Trade name: LUCAS BENJAMIN STIRLING
Phone number: +61 425 619 473
Email: info@lucbing.shop
Physical address: 34 Darlinghurst Road, Darlinghurst NSW 2010, Australia

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.